Privacy Policy
Last Updated: January 2025
This Privacy Policy explains how tonybet-ca.online ("the Site," "we," "us") collects, uses, stores, and protects personal information provided by visitors and registered users. By using this Site, you agree to the data practices described below.
1. Who This Policy Applies To
This Policy applies to all visitors to tonybet-ca.online and to any person who registers an account, submits a contact form, or otherwise provides personal data through the Site. If you are under 19 years of age (or the minimum legal gambling age in your province), do not use this Site or submit any personal information.
2. What Information We Collect
2.1 Information You Provide Directly
When you register an account or interact with the Site, we may collect the following:
- Full legal name
- Date of birth
- Email address
- Mailing address and province of residence
- Phone number
- Payment method details (processed by third-party payment providers)
- Government-issued identification documents for KYC verification
2.2 Information Collected Automatically
When you visit the Site, we automatically collect technical data including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and device identifiers. This data is collected through server logs and cookies.
2.3 Cookies and Tracking Technologies
The Site uses cookies to maintain session states, remember user preferences, and analyze traffic patterns. Essential cookies are required for the Site to function. Analytics cookies help us understand how visitors use the Site. You can control non-essential cookies through your browser settings, but disabling essential cookies may prevent certain features from working correctly.
3. How We Use Your Information
Personal information collected through the Site is used for the following purposes:
- Creating and managing your account
- Processing deposits and withdrawals
- Verifying your identity as required under KYC and anti-money laundering regulations
- Delivering customer support and responding to queries
- Detecting and preventing fraud, account misuse, and prohibited activity
- Sending transactional communications (account confirmations, withdrawal notifications)
- Sending promotional communications where you have given explicit consent
- Complying with legal obligations under Canadian and applicable international law
- Analyzing Site performance and improving user experience
4. Legal Basis for Processing
We process personal data on the following legal grounds. Contract performance covers account management and payment processing. Legitimate interest covers fraud prevention and security monitoring. Legal obligation covers identity verification, anti-money laundering compliance, and tax reporting requirements. Consent covers marketing communications and non-essential cookies, which you may withdraw at any time.
5. How We Share Your Data
We do not sell personal data to third parties. We share data only in the following circumstances:
- With payment processors to complete financial transactions
- With identity verification providers to fulfil KYC requirements
- With analytics providers under data processing agreements
- With regulatory authorities and law enforcement when legally required
- With fraud prevention services to protect the platform and its users
All third-party service providers are required to handle data securely and may only use it for the purposes specified in their agreements with us.
6. International Data Transfers
Some service providers we use are located outside Canada. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms, to protect your data to a standard consistent with Canadian privacy law (PIPEDA and applicable provincial equivalents).
7. Data Retention
Account data is retained for the duration of your active account relationship and for a minimum of five years after account closure. This retention period satisfies anti-money laundering record-keeping requirements. Identity documents submitted for KYC are retained for the period required by applicable regulation. Log data and analytics data are retained for up to 24 months.
8. Your Rights Under Canadian Privacy Law
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, you have the right to access personal information we hold about you, request corrections to inaccurate information, withdraw consent for marketing communications, and request deletion of data where no legal retention obligation exists. To exercise any of these rights, contact us at the email address in Section 12.
9. Security Measures
The Site uses 256-bit SSL encryption across all data transmissions. Account passwords are stored using industry-standard hashing. Access to personal data is restricted to staff with a legitimate operational need. Two-factor authentication is available on all player accounts. We conduct periodic security reviews and update our technical safeguards accordingly.
10. Responsible Gambling and Data
If you use self-exclusion tools or set deposit limits, this information is stored and used to enforce those restrictions. Self-exclusion data is treated with strict confidentiality and is not used for marketing purposes. If you contact a problem gambling support service and they communicate with us on your behalf, we will cooperate with legitimate requests to enforce exclusions.
11. Links to Third-Party Sites
The Site may contain links to external websites. We are not responsible for the privacy practices of those sites. Review the privacy policies of any third-party site you visit before providing personal information.
12. Contact Information
For questions about this Privacy Policy, data access requests, or to withdraw consent for marketing, contact us at:
Email: [email protected]
Website: tonybet-ca.online
13. Changes to This Policy
This Policy may be updated to reflect changes in law, technology, or our data practices. The date at the top of this page reflects when it was last revised. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.